Jane Adams
Commonwealth Bank
| Jane Adams is Executive General Manager, Workforce Readiness at Commonwealth Bank of Australia, where she leads the bank’s approach to strategic workforce forecasting, workforce design, skilling, employee mobility, early careers and talent acquisition. She is focused on helping one of Australia’s largest employers navigate the transition to an AI-enabled workforce while supporting employees to build future-relevant skills and careers. Jane has more than 25 years of experience leading large-scale transformation across financial services, technology, media and consulting. Prior to her current role, she served as the HR Executive for Technology at Commonwealth Bank partnering the Technology Leadership team to transform the function to build the engineering, data and AI capability for the bank. She holds qualifications in organisational psychology and is passionate about the intersection of technology, work, leadership and human capability. Jane Adams brings a practical workforce and organisational perspective to AI transformation. Rather than viewing AI as primarily a technology challenge, she focuses on what it means for work, skills, leadership and organisational design. Through her work at Commonwealth Bank, she has helped shape approaches to AI adoption, workforce planning, learning, reskilling, talent mobility and the redesign of work as AI capabilities become embedded into everyday operations. Her perspective is that the biggest challenge facing organisations is not access to AI technology, but the ability to adapt work, workforce capabilities and operating models quickly enough to capture its value. She believes that most jobs will evolve before they disappear, that skills are becoming more important than job titles, and that successful organisations will be those that combine AI capability with distinctly human strengths such as judgement, creativity, collaboration, ethics and customer understanding. Jane regularly contributes to discussions on workforce readiness, AI-enabled work design, strategic workforce planning, leadership in an AI era and the future of work, helping leaders prepare their organisations and people for accelerating technological change. |