Below is some background material that was used during the working sessions of the conference:
Hugo, G. (2004) The Demography of Australia's Academic Workforce: Patterns, Problems and Policy Implications
LATN (2004) Workforce and Succession Planning in the Libraries of the Australian Technology Network: Preparing for Demographic Change, Whitmell & Associates.
LATN (2004) Workforce and Succession Planning in the Libraries of the Australian Technology Network: RMIT Library: Preparing for Demographic Change, Whitmell & Associates.
Jones, F & Kinman, G (2004) Working to the Limit, Association of University Teachers.
Porter, S (2004) Raising Response Rates: What Works?, New Directions for Institutional Research, 5-21.
Palermon, J. (2004) Benchmarking Student Feedback across the ATN
McKinnon, K, Walker and D. Davis (2000) Benchmarking, A manual for Australian Universities, DETYA, Feb.
Watson, S. (2003) Closing the Feedback Loop: Ensuring Effective Action from Student Feedback, Tertiary Education and Management, 145-157
Calderon, AJ (2004) League and Ranking Tables and their Influence on Graduate Surveys